2013-06-13
Influence of Standardization
Publication
Publication
Tracking the influence of business process standardization on process cycle time, costs and quality
As a response to a benchmark in 2012, NS’ management imposed cost savings in order to meet the performance of the benchmark’s world class peer group. These savings should be realized through process standardization. Business process standardization has therefore been the subject of my master thesis. The definition of a business process is a set of logically-related tasks, at least partially executed by humans and performed to achieve a defined business outcome. Such processes are the objects to standardize.
| Additional Metadata | |
|---|---|
| Jan Dul, Finn Wynstra | |
| hdl.handle.net/2105/14202 | |
| Operational Excellence in Services and Supply Chains | |
| Organisation | RSM: Parttime Master Bedrijfskunde |
|
Jean-Paul Lucassen. (2013, June 13). Influence of Standardization. Operational Excellence in Services and Supply Chains. Retrieved from http://hdl.handle.net/2105/14202
|
|
