Corporate Social Responsibility in Supply Chains of Information and Communication Technology Companies

The topic of corporate social responsibility (CSR) in supply chains is steadily emerging in the last couple of years across various sectors and especially in the information and communication technology (ICT) industry. The current research investigates consumers’ perceptions and attitudes towards CSR in supply chains of ICT companies. The study relies on data collected from four in-depth focus groups that included 23 West European students. It provides valuable insights for scholars and professionals. The findings indicate the complex and controversial nature of the analyzed topic. Furthermore, CSR in supply chains is determined by consumers as an important factor that will shape the future development of the ICT sector.