eWOM and tourism: The use of e-reviews from tourism managers as feedback for the improvement of their offering

Additional Metadata
Keywords	Word of mouth (WOM), Tourism industry/market/sector, Online reviews, Improvements
Thesis Advisor	Everdingen, Y.M. van, Tsekouras, D.
Persistent URL	hdl.handle.net/2105/20505
Series	International Management CEMS
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Foutakoglou, E. (2014, March 25). eWOM and tourism: The use of e-reviews from tourism managers as feedback for the improvement of their offering. International Management CEMS. Retrieved from http://hdl.handle.net/2105/20505

eWOM and tourism