Consumer satisfaction and service quality dimensions of online retailers

Additional Metadata
Keywords	Ecommerce, Online shopping, Retail industry/market/sector, Service quality, Customer satisfaction
Thesis Advisor	Wiele, A. van der, Letizia, P.
Persistent URL	hdl.handle.net/2105/20693
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Wang, B. (2013, September 19). Consumer satisfaction and service quality dimensions of online retailers. Supply Chain Management. Retrieved from http://hdl.handle.net/2105/20693

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