Consumer satisfaction and service quality dimensions of online retailers

Additional Metadata
Keywords	Ecommerce, Online shopping, Retail industry/market/sector, Service quality, Customer satisfaction
Thesis Advisor	Wiele, A. van der, Letizia, P.
Persistent URL	hdl.handle.net/2105/20693
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Wang, B. (2013). Consumer satisfaction and service quality dimensions of online retailers. In Supply Chain Management.http://hdl.handle.net/2105/20693

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