Learning from incidents: implementing business intelligence in the incident management process

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Keywords	Business intelligence, Incident management
Thesis Advisor	Marom, O., Baalen, P.J. van
Persistent URL	hdl.handle.net/2105/20763
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Srna, M. (2013, September 26). Learning from incidents: implementing business intelligence in the incident management process. Business Information Management. Retrieved from http://hdl.handle.net/2105/20763

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