Customer centricity in the Dutch telecommunications industry

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Keywords	Customer centric strategy, Big data, Netherlands, Organisational architecture, Customer relationship management (CRM), customer lifetime value
Thesis Advisor	Perego, P.M., Maas, A.J.J.A.
Persistent URL	hdl.handle.net/2105/21005
Series	Accounting & Control
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Pranger, A.B.N. (2014, August 31). Customer centricity in the Dutch telecommunications industry. Accounting & Control. Retrieved from http://hdl.handle.net/2105/21005

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