Passenger punctuality at NS: Defining, measuring, and improving travel time reliability

Additional Metadata
Keywords	Nederlandse Spoorwegen, Punctuality, Key performance indicators, Smart card technology
Thesis Advisor	Kroon, L.G., Sting, F.J.
Persistent URL	hdl.handle.net/2105/21103
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Polman, T.P. (2013). Passenger punctuality at NS: Defining, measuring, and improving travel time reliability. In Supply Chain Management.http://hdl.handle.net/2105/21103

Passenger punctuality at NS