The influence of an airline’s Facebook activity on the customer loyalty

Additional Metadata
Keywords	Facebook, Social media, Customer loyalty, Airline industry/market/sector
Thesis Advisor	Boons, M., Dittrich, K.
Persistent URL	hdl.handle.net/2105/22512
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Kapiteijn, A.H.M.H. (2012, December 20). The influence of an airline’s Facebook activity on the customer loyalty. Business Information Management. Retrieved from http://hdl.handle.net/2105/22512

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