2014-08-29
Efficient information support for call center agents to improve customer satisfaction
Publication
Publication
Case study : UPC Netherlands
Additional Metadata | |
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Dalen, J. van, Bode, B. | |
hdl.handle.net/2105/22557 | |
Supply Chain Management | |
Organisation | Rotterdam School of Management |
Prins, F. (2014, August 29). Efficient information support for call center agents to improve customer satisfaction. Supply Chain Management. Retrieved from http://hdl.handle.net/2105/22557
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