Happy boss or happy customer?: How employees choose between inconsistent requirements from the organization and the customer and how this is influenced by remuneration

Additional Metadata
Keywords	Identification, Remuneration, Inconsistency, Employees, Customers, Conflict
Thesis Advisor	Bogenrieder, I., Magala, S.J.
Persistent URL	hdl.handle.net/2105/22794
Series	Human Resource Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Putten, S.C. van. (2013). Happy boss or happy customer?: How employees choose between inconsistent requirements from the organization and the customer and how this is influenced by remuneration. In Human Resource Management.http://hdl.handle.net/2105/22794

Happy boss or happy customer?