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Letizia, P., Laan, E.A. van der
hdl.handle.net/2105/22974
Supply Chain Management
Rotterdam School of Management

Vermaas, T. (2014). Commercial returns in the Dutch online retail market: An integrated approach of reverse channel performance and return influence strategies available to the retailer, and the possibilities to substitute between them. In Supply Chain Management.http://hdl.handle.net/2105/22974