2011-06-30
Facing a denying customer…
Publication
Publication
The best influence tactic to change customer attitude from sentry to seeker
Additional Metadata | |
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Dietz, H.M.S., Verlegh, P.W.J. | |
hdl.handle.net/2105/23276 | |
Human Resource Management | |
Organisation | Rotterdam School of Management |
Zhao, Y. (2011, June 30). Facing a denying customer…. Human Resource Management. Retrieved from http://hdl.handle.net/2105/23276
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