Which factors determine customer satisfaction in a business-to-business environment?: Results from practice

Additional Metadata
Keywords	Customer satisfaction, Business to business (B2B), Qualitative research
Thesis Advisor	Zuidwijk, R.A., Khanagha, S.
Persistent URL	hdl.handle.net/2105/23348
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Visscher, P. (2014, March 26). Which factors determine customer satisfaction in a business-to-business environment?: Results from practice. Supply Chain Management. Retrieved from http://hdl.handle.net/2105/23348

Which factors determine customer satisfaction in a business-to-business environment?