Which factors determine customer satisfaction in a business-to-business environment?: Results from practice

Additional Metadata
Keywords	Customer satisfaction, Business to business (B2B), Qualitative research
Thesis Advisor	Zuidwijk, R.A., Khanagha, S.
Persistent URL	hdl.handle.net/2105/23348
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Visscher, P. (2014). Which factors determine customer satisfaction in a business-to-business environment?: Results from practice. In Supply Chain Management.http://hdl.handle.net/2105/23348

Which factors determine customer satisfaction in a business-to-business environment?