Experience quality: the influence of consumer interaction: an explorative case study in healthcare

Additional Metadata
Keywords	Customer interactions, Customisation, Service quality, Health care industry/market/sector
Thesis Advisor	Beije, P.R., Wiele, A. van der
Persistent URL	hdl.handle.net/2105/23469
Series	Management of Innovation
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Hofland, C.L. (2012, December 6). Experience quality: the influence of consumer interaction: an explorative case study in healthcare. Management of Innovation. Retrieved from http://hdl.handle.net/2105/23469

Experience quality: the influence of consumer interaction