Wiele, A. van der, Beije, P.R.
hdl.handle.net/2105/23997
Management of Innovation
Rotterdam School of Management

Tio, K. (2009, September 24). The organization of customer involvement in the new service development process: How are service companies facing the managerial challenges of involving customers?. Management of Innovation. Retrieved from http://hdl.handle.net/2105/23997