2009-09-22
Customer feedback metrics
Publication
Publication
Do they predict future financial performance in business to business service firms?
Additional Metadata | |
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Verbeeten, F.H.M., Verlegh, P.W.J. | |
hdl.handle.net/2105/24013 | |
Finance & Investments | |
Organisation | Rotterdam School of Management |
Bolk, K.A. (2009, September 22). Customer feedback metrics. Finance & Investments. Retrieved from http://hdl.handle.net/2105/24013
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