Black-boxing process knowledge in ERP systems: Investigating the ‘user-ERP system’ relationship and its influence on users’ business process understanding and system performance

Additional Metadata
Thesis Advisor	Koppius, O.R., Iwaarden, J.D. van
Persistent URL	hdl.handle.net/2105/24416
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Loon, M.D. van. (2010, March 26). Black-boxing process knowledge in ERP systems: Investigating the ‘user-ERP system’ relationship and its influence on users’ business process understanding and system performance. Business Information Management. Retrieved from http://hdl.handle.net/2105/24416

Black-boxing process knowledge in ERP systems