Wiele, A. van der, Ende, J.C.M. van den
hdl.handle.net/2105/24434
Management of Innovation
Rotterdam School of Management

Broek, M.C. van den. (2009). Review websites & service innovations in the hotel industry: A study on the relation between online customer feedback and the success of service innovations. In Management of Innovation.http://hdl.handle.net/2105/24434