Improving customer service through order intake control: Case : new car logistics

Additional Metadata
Thesis Advisor	Agatz, N.A.H., Everdingen, Y.M. van
Persistent URL	hdl.handle.net/2105/24885
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Zwaluw, M.M.J. van der. (2009, June 26). Improving customer service through order intake control: Case : new car logistics. Supply Chain Management. Retrieved from http://hdl.handle.net/2105/24885

Improving customer service through order intake control