Improving customer service through order intake control: Case : new car logistics

Additional Metadata
Thesis Advisor	Agatz, N.A.H., Everdingen, Y.M. van
Persistent URL	hdl.handle.net/2105/24885
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Zwaluw, M.M.J. van der. (2009). Improving customer service through order intake control: Case : new car logistics. In Supply Chain Management.http://hdl.handle.net/2105/24885

Improving customer service through order intake control