2013-06-26
Managing the most important service determinants in e-business
Publication
Publication
The effect of perceived effort in the most important service determinants on the level of service quality
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Wiele, A. van de, Beije, P.R. | |
hdl.handle.net/2105/25673 | |
Management of Innovation | |
Organisation | Rotterdam School of Management |
Nguyen, T.T.M. (2013, June 26). Managing the most important service determinants in e-business. Management of Innovation. Retrieved from http://hdl.handle.net/2105/25673
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