Increasing customer return satisfaction through a focus on the right return service elements

Additional Metadata
Keywords	Returns, Customer satisfaction, Return services
Thesis Advisor	Laan, E.A. van der, Go, F.M.
Persistent URL	hdl.handle.net/2105/25941
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Decker, R. de. (2013, March 21). Increasing customer return satisfaction through a focus on the right return service elements. Supply Chain Management. Retrieved from http://hdl.handle.net/2105/25941

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