Determining best practices in crisis communication though social media to develop public trust

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Keywords	Crisis, Communication strategy, Communication, Social media, Trust
Thesis Advisor	Baalen, P.J. van, Wang, T.
Persistent URL	hdl.handle.net/2105/26195
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Zhang, K. (2013). Determining best practices in crisis communication though social media to develop public trust. In Business Information Management.http://hdl.handle.net/2105/26195

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