The effect of leadership through values on performance: A field experiment in a customer service contact-center

Additional Metadata
Keywords	Performance, Values, Leadership, Customer service contact center
Thesis Advisor	Dietz, H.M.S., Knippenberg, D.L. van
Persistent URL	hdl.handle.net/2105/26481
Series	Human Resource Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Dragt, M.S. (2010, December 14). The effect of leadership through values on performance: A field experiment in a customer service contact-center. Human Resource Management. Retrieved from http://hdl.handle.net/2105/26481

The effect of leadership through values on performance