The effect of leadership through values on performance: A field experiment in a customer service contact-center

Additional Metadata
Keywords	Performance, Values, Leadership, Customer service contact center
Thesis Advisor	Dietz, H.M.S., Knippenberg, D.L. van
Persistent URL	hdl.handle.net/2105/26481
Series	Human Resource Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Dragt, M.S. (2010). The effect of leadership through values on performance: A field experiment in a customer service contact-center. In Human Resource Management.http://hdl.handle.net/2105/26481

The effect of leadership through values on performance