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Boons, A.N.A.M., Verlegh, P.W.J.
hdl.handle.net/2105/26684
Accounting & Control
Rotterdam School of Management

Lim, D.Y. (2010). The causal effects on customer retention for CLV quantification in non-contractual settings: A meta-analysis. In Accounting & Control.http://hdl.handle.net/2105/26684