Customers & their software: role determines perception: the role of the software program influences the customers’ perception on customer service

Additional Metadata
Thesis Advisor	Tseng, J.C.M., Oshri, I.
Persistent URL	hdl.handle.net/2105/26996
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Achaibersing, A.P. (2009). Customers & their software: role determines perception: the role of the software program influences the customers’ perception on customer service. In Business Information Management.http://hdl.handle.net/2105/26996

Customers & their software: role determines perception