Customers & their software: role determines perception: the role of the software program influences the customers’ perception on customer service

Additional Metadata
Thesis Advisor	Tseng, J.C.M., Oshri, I.
Persistent URL	hdl.handle.net/2105/26996
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Achaibersing, A.P. (2009, September 29). Customers & their software: role determines perception: the role of the software program influences the customers’ perception on customer service. Business Information Management. Retrieved from http://hdl.handle.net/2105/26996

Customers & their software: role determines perception