Verlegh, P.W.J., Engeldorp Gastelaars, P. van
hdl.handle.net/2105/27037
International Management CEMS
Rotterdam School of Management

Chu, L. (2009, September 23). What is the relevance of customer delight in the Chinese culture?. International Management CEMS. Retrieved from http://hdl.handle.net/2105/27037