Churn behaviour modelling with customer acquisition sources and product orientation factors

Additional Metadata
Keywords	Customer satisfaction, Customer retention, Insurance industry/market/sector, Marketing channels
Thesis Advisor	Li, T., Micheli, M.R.
Persistent URL	hdl.handle.net/2105/31278
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Brouwers, R.G.H. (2015). Churn behaviour modelling with customer acquisition sources and product orientation factors. In Business Information Management.http://hdl.handle.net/2105/31278

Publication