The role of people and resistance in the adoption of business process management

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Keywords	Business process management, Critical success factors, Adoption, Resistance
Thesis Advisor	Li, T., Vries, H.J. de
Persistent URL	hdl.handle.net/2105/32264
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Zelfde, A. van ’t. (2015). The role of people and resistance in the adoption of business process management. In Business Information Management.http://hdl.handle.net/2105/32264

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