Organizational Learning through Complaint Management in Public Sector Monopolies: A Case of the Dutch Police Forces

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Keywords	Complaint management, public sector monopoly, organizational learning
Thesis Advisor	Jacobs, Gabriele, Verbeek, Marno
Persistent URL	hdl.handle.net/2105/33649
Series	International Management CEMS
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Anwari, Wais. (2016, February 29). Organizational Learning through Complaint Management in Public Sector Monopolies: A Case of the Dutch Police Forces. International Management CEMS. Retrieved from http://hdl.handle.net/2105/33649

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