Determining factors that increase e-commerce customer satisfaction regarding reverse logistics in China

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Keywords	closed-loop supply chain, reverse logistics, e-commerce, customer satisfaction, return policy
Thesis Advisor	Pourakbar, Morteza, Bode, Ben
Persistent URL	hdl.handle.net/2105/35610
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Zhu, Wanlin. (2016, August 8). Determining factors that increase e-commerce customer satisfaction regarding reverse logistics in China. Supply Chain Management. Retrieved from http://hdl.handle.net/2105/35610

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