2016-08-29
Enhancing Customer Agility – How Social Customer Relationship Management Technology Can Improve Sensing, Responding and Learning Capabilities
Publication
Publication
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van Oosterhout, Marcel, van Bruggen, Gerrit | |
hdl.handle.net/2105/36172 | |
Business Information Management | |
Organisation | Rotterdam School of Management |
Vogelsang, Rutger. (2016, August 29). Enhancing Customer Agility – How Social Customer Relationship Management Technology Can Improve Sensing, Responding and Learning Capabilities. Business Information Management. Retrieved from http://hdl.handle.net/2105/36172
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