The Switching Economy: A Perspective on Churning Behavior in an Insurance Company

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Keywords	insurance, churning behavior, acquisition channels, customer acquisition, customer retention, CRM
Thesis Advisor	Li, Ting, Boons, Mark
Persistent URL	hdl.handle.net/2105/36301
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Huang, Kiki. (2016, August 31). The Switching Economy: A Perspective on Churning Behavior in an Insurance Company. Business Information Management. Retrieved from http://hdl.handle.net/2105/36301

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