The Switching Economy: A Perspective on Churning Behavior in an Insurance Company

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Keywords	insurance, churning behavior, acquisition channels, customer acquisition, customer retention, CRM
Thesis Advisor	Li, Ting, Boons, Mark
Persistent URL	hdl.handle.net/2105/36301
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Huang, Kiki. (2016). The Switching Economy: A Perspective on Churning Behavior in an Insurance Company. In Business Information Management.http://hdl.handle.net/2105/36301

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