The relationship between O2O-commerce, customer satisfaction, and store performance at Blokker B.V.

Additional Metadata
Keywords	omnichannel, O2O-commerce, customer satisfaction, multichannel, store performance
Thesis Advisor	Balocco, Francesco, Crisostomo Pereira Belo, R.
Persistent URL	hdl.handle.net/2105/39852
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Hiltrop, Bernice. (2017). The relationship between O2O-commerce, customer satisfaction, and store performance at Blokker B.V. In Business Information Management.http://hdl.handle.net/2105/39852

Publication