The effect of mobile devices on customer experience

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Keywords	customer journey, touchpoint, mobile, customer experience
Thesis Advisor	Sheombar, Haydee, Koroleva, K.
Persistent URL	hdl.handle.net/2105/40409
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Pol, Daan. (2017). The effect of mobile devices on customer experience. In Business Information Management.http://hdl.handle.net/2105/40409

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