The effects of psp regulation on solid waste collection methods and quality of service delivery.

This study focused on Private Sector Participation in Solid Waste Collection in Nima East. The main objective of the study was to explain the effect of PSP regulation on solid waste collection methods and quality of service delivery in Nima East. The study made emphasis specifically on Solid Waste Collection Methods, Quality of Service Delivery and Private Sector Participation Regulation. To achieve the objective indicated earlier above, the study adopted the use of both qualitative and quantitative methods and a single case study approach. Secondary and primary sources of data were used in addition to observation. Municipal assembly officials and private sector waste collection officials views were solicited in in-depth-interview technique. The use of survey was employed for user perspective and inputs. The study found that solid waste collection by private companies in Nima had generally been successful, thus an improvement in quality of service delivery, though a lot more is required in terms of consistency of solid waste collection, implementation of user feedback mechanisms and creation of awareness campaign as stipulated in contracts agreements. It was established that, effective and efficient implementation of PSP regulation solid waste collection by private sector in Nima depends on a number of factors including existing relevant policies, its implementation, monitoring and enforcement as well as adequate municipal capacity. The study found challenges such as non-enforcement of bylaws, inadequate supervision and lack of monitoring of service delivery by the Assembly due to lack of human and financial capacity. It was also established that outsourcing of Solid Waste Collection contracts was not entirely transparent. Study findings revealed that the attainment of quality of service delivery in Solid Waste Collection by private sector and efficiency in collection methods depends on the existence of private sector participation regulation, implementation/enforcement of regulations and contract terms as well as adequate municipal capacity. The study recommends the need for strict enforcement of byelaws, increased transparency in outsourcing, improved resources and manpower training for assembly staff, as well as clear administrative structures devoid of political influence.