The value of machine learning for public-sector organizations: A multiple-case study on virtual assistants in the public service delivery process

Additional Metadata
Keywords	Machine learning, artificial intelligence, public sector, IT value
Thesis Advisor	Sweeney, J.R., Koolen, Derck
Persistent URL	hdl.handle.net/2105/44445
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Lensink, Bart-Floris. (2018, June 30). The value of machine learning for public-sector organizations: A multiple-case study on virtual assistants in the public service delivery process. Business Information Management. Retrieved from http://hdl.handle.net/2105/44445

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