The effect of human-likeness and social presence in chatbot interaction in a user-generated online review context

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Keywords	online reviews, human-likeness, chatbot, uncanny valley, conversational agent, anthropomorphism, Computers As Social Actors
Thesis Advisor	Tsekouras, D., Koppius, Otto
Persistent URL	hdl.handle.net/2105/44697
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Hart, Christianne. (2018, June 25). The effect of human-likeness and social presence in chatbot interaction in a user-generated online review context. Business Information Management. Retrieved from http://hdl.handle.net/2105/44697

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