Online review management: Investigating the effects, challenges and opportunities of applying an online review management system at restaurants. A multi-case study

Additional Metadata
Keywords	online review management system, restaurants, tripadvisor, online reviews, eWOM, electronic-word-of-mouth
Thesis Advisor	van t Klooster, Erik, Berens, Guido
Persistent URL	hdl.handle.net/2105/45291
Series	Master in Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Böck, Anne. (2018, December 10). Online review management: Investigating the effects, challenges and opportunities of applying an online review management system at restaurants. A multi-case study. Master in Management. Retrieved from http://hdl.handle.net/2105/45291

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