The impact of chatbots on consumers’ trust in the traditional bank

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Keywords	chatbot, artificial intelligence, trust, bank
Thesis Advisor	Koppius, Otto, Zegners, Dainis
Persistent URL	hdl.handle.net/2105/48082
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Schupp, Megan. (2019). The impact of chatbots on consumers’ trust in the traditional bank. In Business Information Management.http://hdl.handle.net/2105/48082

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