Analysing and Integrating Numerical Ratings and Textual Reviews with Natural Language Processing

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Keywords	text analytics, natural language processing, customer satisfaction, service components, Kano model
Thesis Advisor	Hariharan, V.G.
Persistent URL	hdl.handle.net/2105/51162
Series	Business Economics
Organisation	Erasmus School of Economics
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Madacsi, A. (Adam). (2019). Analysing and Integrating Numerical Ratings and Textual Reviews with Natural Language Processing. In Business Economics.http://hdl.handle.net/2105/51162

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