Don't change the content; change the message

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Keywords	Incident Communication, Attribute Framing, Causality Positioning, Customer Satisfaction, NS, Announcement
Thesis Advisor	Berens, Guido, Cornelissen, Joep
Persistent URL	hdl.handle.net/2105/51595
Series	Master in Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Brouwer, Jitse. (2019, November 22). Don't change the content; change the message. Master in Management. Retrieved from http://hdl.handle.net/2105/51595

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