Factors affecting transaction-specific and cumulative customer satisfaction and their contribution to customer loyalty in B2B E-Commerce

Additional Metadata
Keywords	B2B, E-commerce, Customer satisfaction, Customer loyalty, business to business
Thesis Advisor	Loosschilder, Gerard, Aertsen, Paul
Persistent URL	hdl.handle.net/2105/51602
Series	Master in Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Ankata, Surya. (2019, December 9). Factors affecting transaction-specific and cumulative customer satisfaction and their contribution to customer loyalty in B2B E-Commerce. Master in Management. Retrieved from http://hdl.handle.net/2105/51602

Publication