Factors affecting transaction-specific and cumulative customer satisfaction and their contribution to customer loyalty in B2B E-Commerce

Additional Metadata
Keywords	B2B, E-commerce, Customer satisfaction, Customer loyalty, business to business
Thesis Advisor	Loosschilder, Gerard, Aertsen, Paul
Persistent URL	hdl.handle.net/2105/51602
Series	Master in Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Ankata, Surya. (2019). Factors affecting transaction-specific and cumulative customer satisfaction and their contribution to customer loyalty in B2B E-Commerce. In Master in Management.http://hdl.handle.net/2105/51602

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