customer reviews; customer opinion; text mining; opinion mining; sentiment analysis; review importance.
Alfons, A.
hdl.handle.net/2105/53903
Business Economics
Erasmus School of Economics

Baouchi, S. El. (2020, June 24). A text analytical approach: Predicting and understanding customer satisfaction by making use of customer reviews.. Business Economics. Retrieved from http://hdl.handle.net/2105/53903