A cross-market study: The effect of dual-channel management on customer satisfaction

Additional Metadata
Keywords	Retailing; Dual-Channels; Channel Management; Direct-to-Customer; Distributor Opportunism; Product Quality; Service Quality
Thesis Advisor	Crombrugge, M. van
Persistent URL	hdl.handle.net/2105/55543
Series	Business Economics
Organisation	Erasmus School of Economics
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Blaak, R. (2021, February 10). A cross-market study: The effect of dual-channel management on customer satisfaction. Business Economics. Retrieved from http://hdl.handle.net/2105/55543

Publication