A cross-market study: The effect of dual-channel management on customer satisfaction

Additional Metadata
Keywords	Retailing; Dual-Channels; Channel Management; Direct-to-Customer; Distributor Opportunism; Product Quality; Service Quality
Thesis Advisor	Crombrugge, M. van
Persistent URL	hdl.handle.net/2105/55543
Series	Business Economics
Organisation	Erasmus School of Economics
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Blaak, R. (2021). A cross-market study: The effect of dual-channel management on customer satisfaction. In Business Economics.http://hdl.handle.net/2105/55543

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