The relationship among e-service quality, customer satisfaction and online customer loyalty: a study on the online food delivery market in the Netherlands

Additional Metadata
Keywords	online food delivery, online platforms, OFD, online customer satisfaction, e-service quality, online customer loyalty
Thesis Advisor	athanasopoulou, Alexia, Yang, Z.
Persistent URL	hdl.handle.net/2105/56599
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Gevers, Jeroen. (2021, March 31). The relationship among e-service quality, customer satisfaction and online customer loyalty: a study on the online food delivery market in the Netherlands. Business Information Management. Retrieved from http://hdl.handle.net/2105/56599

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